Cancellation & Return Policy

You can cancel your order within 24 hours of placing the order.

You may return any item that was damaged upon receipt. In such a scenario, you are required to take a picture of the damaged item and email us on info@kalanidhionline.com. Only those items which are unused, in new condition can be returned.

If an item is to be replaced due to damage upon receipt, we will reimburse the  shipping costs for dispatch and return.

When the Items are returned due to change of mind or sizing issues, You will have to arrange and pay for dispatch and return item(s). We will gladly exchange or give Store Credit. In such a scenario, you can make a return/exchange request by emailing us on info@kalanidhionline.com with the reason to return within 24hours from the time the product is delivered. We will revert back to you within next 24 hours. For processing Returns / Refunds We request to kindly note the following points:

  • Product must be unused, unworn, unwashed and undamaged and is in a salable condition.
  • Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
  • Please ensure that all the returned items are packed securely and safely to prevent any loss or damage during transit.
  • Damaged or soiled products will not be accepted.
  • After the receipt of the product your request for exchanges would be processed.
  • Discounted products will not be eligible for any kind of exchange or returns.
  • Product can only be exchanged if they meet our terms and conditions.

We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that the any merchandise you have ordered from us is not received in good condition, is defective, Please reach out to us at info@kalanidhionline.com.

Refunds on international orders do not include duties, taxes and tariffs paid by customer.

Merchandise purchased during or on Sale or Video-call, Facetime, Skype etc & Customised products  will not be eligible for returns or refunds.

The Policies are subject to changes and updates from time to time by us.

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